Find answers to common questions or get in touch with our support team.
When you first open BabyLog, you'll be guided through adding your baby's profile. You can add additional babies from Settings > Babies > Add Baby. Enter your baby's name, date of birth, and optionally add a photo.
From the Dashboard, tap the "Feed" button. Choose the type of feeding (breast, bottle, or solids). For breast and bottle feedings, you can use the built-in timer or enter the duration manually. For bottle feedings, you can also log the amount.
Tap "Sleep" from the Dashboard to start the sleep timer when your baby falls asleep. The timer will run even if you close the app. When your baby wakes up, open the app and tap "Wake Up" to stop the timer and save the sleep session.
Yes! Tap on any entry in the Timeline or Dashboard to view details. From there, you can edit the time, notes, or other details. Swipe left on an entry to delete it, or use the delete button in the detail view.
Growth percentiles compare your baby's measurements to the World Health Organization (WHO) growth standards. For example, if your baby is in the 75th percentile for weight, they weigh more than 75% of babies their age. Percentiles between 5th and 95th are generally considered normal. Always consult your pediatrician for medical advice.
Go to Settings > Notifications > Feeding Reminders. You can set a reminder interval (e.g., every 3 hours) and BabyLog will notify you when it's time for the next feeding based on the last logged feeding.
Yes! With a Premium subscription, you can log feedings, diapers, and sleep directly from your Apple Watch. The watch app syncs automatically with your iPhone. You can also add complications to your watch face to see the time since last feeding at a glance.
Go to Settings > Export Data. You can export as PDF (great for sharing with your pediatrician) or CSV (for spreadsheet analysis). Choose the date range and types of data to include. Premium subscription required.
Yes! Go to Settings > Sharing > Add Caregiver. They'll receive an invitation and can view and add entries for your baby. You can manage permissions and revoke access at any time. Both users need Premium subscriptions for real-time sync.
Premium includes: unlimited babies, full history and statistics, growth charts with percentiles, iCloud sync across all devices, Apple Watch app, PDF/CSV export, caregiver sharing, and priority support.
Subscriptions are managed through the App Store. Go to Settings (on your iPhone) > [Your Name] > Subscriptions > BabyLog > Cancel Subscription. Your Premium features will remain active until the end of your current billing period.
Refunds are handled by Apple. You can request a refund at reportaproblem.apple.com or through the App Store. Apple's refund policy applies.
Go to Settings > Subscription > Restore Purchases. Make sure you're signed in with the same Apple ID you used for the original purchase. Your subscription will be restored automatically.
Yes! With Premium and iCloud sync enabled, your data syncs automatically across iPhone, iPad, Apple Watch, and Mac. Make sure you're signed into the same iCloud account on all devices and that iCloud is enabled for BabyLog.
Check the following:
If the issue persists, go to Settings > Advanced > Force Sync.
Sorry for the inconvenience! Please try:
If the problem continues, please contact us with details about when the crash occurred.
If you had iCloud sync enabled, your data should be recoverable. Reinstall the app and sign in with your Apple ID. If you didn't have sync enabled, the data may not be recoverable - we recommend enabling iCloud sync to prevent future data loss.
Our support team is here for you. We typically respond within 24 hours.
Get help directly from within the app.
Settings > Help & Support